Terms of Service.

These Terms of Service govern your access to and use of the Awernica website, platform and associated services.

Awernica is operated by Grovan Tech, a sole proprietorship registered in Norway under organization number 838 449 182.

By creating an account or purchasing a subscription, you agree to these Terms of Service.

Certain provisions also apply when you access publicly available features without creating an account.

If you use Awernica on behalf of a company or other organization, you confirm that you are authorized to enter into the applicable agreement on its behalf.

Awernica is an independent digital information platform focused on security technology, product discovery and comparison.

Depending on your subscription and the features available at the time, the platform may provide:

• Product information and technical specifications.
• Information about security systems and manufacturers.
• Product and system comparison features.
• Product lifecycle and firmware information.
• Workspace functionality for organizing registered systems and products.

Available features may vary depending on the subscription plan and the current development status of the platform.

Awernica does not provide physical installation, maintenance, monitoring or operational management of security systems.

Certain features require a registered user account.

You are responsible for providing accurate account information, maintaining the confidentiality of your login credentials and ensuring that your account is not used without authorization.

You must notify Awernica if you become aware of unauthorized access to your account.

You are responsible for ensuring that information submitted through your account is lawful and that you have the necessary rights or permissions to register and process it.

Awernica may offer Free, Basic and Pro subscription plans.

Each plan provides access to the features and usage limits described in the applicable plan information or individual agreement.

Paid features are available only during the applicable subscription period, unless otherwise agreed.

Awernica may offer trial access to selected paid features. The duration and conditions of any trial will be communicated when the trial is offered.

Individual Awernica tools and Workspace capacity packs can be bought separately from a subscription, or unlocked with Awernica Credits, where offered. Available payment methods are shown when you order.

A tool bought this way is a one-time purchase with lifetime access to that tool for the purchasing account. There is no renewal and no recurring charge. Lifetime access means for as long as the account exists and the tool is offered on Awernica.

Capacity packs add Workspace capacity within the maximum of the account's current plan. If the plan is downgraded, usable capacity follows the new plan's maximum.

Awernica Credits are an internal reward earned through verified work and participation in Awernica. Credit packs are not currently sold; credits bought earlier in a credit pack work like earned credits. Credits:

• have no cash value and do not expire while the account exists;
• cannot be withdrawn, transferred to another account or exchanged for money;
• can only be used to unlock eligible tools and capacity shown with a Credit price;
• may be reversed if the activity that earned them is withdrawn, refunded, charged back or found to break these Terms;
• previously bought in a credit pack are removed again if that payment is refunded or charged back. If some were already spent, the balance can go below zero; credits cannot be spent until it is positive again;
• are deleted together with the account.

Rewards, Credit prices and the tools that accept Credits may change. Changes do not affect tools already unlocked.

Grovan Tech is not yet registered for VAT, so listed prices are final and no VAT is added. Grovan Tech will register for VAT when its sales reach the Norwegian registration threshold (NOK 50,000). From then, VAT is added where required and shown on prices and invoices; purchases already paid are not affected.

Online card checkout is not currently available on Awernica. If an online payment provider is enabled later, the checkout will identify the provider, whether it acts as reseller or Merchant of Record, and any buyer terms that apply, before you pay. Orders placed by invoice are confirmed individually by Awernica before access is granted.

Subscriptions can be cancelled at any time. Access to paid features continues until the end of the period already paid for; the subscription then ends without renewal.

Every purchase has a 30-day money-back guarantee. If you are not satisfied with Awernica for any reason, contact support@awernica.com within 30 days of the payment for a full refund, with no questions asked. The guarantee covers subscriptions, renewals, tools and capacity packs, and comes in addition to any statutory consumer rights. See the Refund Policy.

Refunds are paid in full to the original payment method, or for invoice payments to the paying organization's bank account. A refunded tool or capacity pack is removed from the account, and the credits of a refunded credit pack are deducted. Purchases made with Credits are not refunded in money.

Deleting an account ends active paid subscriptions immediately and does not automatically issue a refund.

Awernica provides services to both businesses and individual consumers.

Consumers may have statutory rights under applicable consumer protection legislation, including rights relating to digital services, cancellation, withdrawal and remedies for non-conforming services.

Where a statutory right of withdrawal applies, information about the applicable period, conditions and procedure will be provided before the purchase is completed.

Nothing in these Terms of Service excludes or limits consumer rights that cannot lawfully be excluded or limited.

Awernica presents technical information about products, manufacturers and security systems.

Product information may originate from manufacturer websites, technical documentation and other available information sources.

Information may be incomplete, outdated or contain errors. Specifications, compatibility, firmware availability and product lifecycle information may change over time.

Users should verify information relevant to technical, operational or security-critical decisions against the manufacturer's official documentation and applicable product requirements.

Awernica is an information and comparison service. The availability of product information does not constitute a certification, endorsement or guarantee of a particular product or system.

You agree to use Awernica lawfully and in a manner that does not interfere with the security, availability or operation of the platform.

You must not:

• Attempt to gain unauthorized access to accounts, systems or data.
• Circumvent subscription restrictions, access controls or security mechanisms.
• Introduce malicious code or attempt to disrupt the service.
• Use automated methods to overload or interfere with the platform.
• Register or distribute information in violation of applicable law or the rights of third parties.

Awernica may take proportionate action to prevent misuse, including restricting access where necessary to protect the platform or other users.

Users may register information about their systems, products and associated technical infrastructure within Workspace.

You or the organization you represent retain the rights you hold in the information you submit.

By submitting information, you grant Awernica the limited rights necessary to store, process and present that information for the purpose of providing the requested services.

You are responsible for ensuring that you have the necessary authority to register and share information about the systems or organizations concerned.

Information about security infrastructure may be sensitive. You should avoid submitting passwords, authentication secrets or unnecessary personal information.

Workspace access and available functionality depend on the applicable subscription and access permissions.

The Awernica platform, including its software, original design, branding and original content, is protected by applicable intellectual property laws.

Product names, trademarks, logos, images and documentation belonging to third-party manufacturers remain the property of their respective owners.

References to manufacturers or products do not imply affiliation, sponsorship or endorsement unless expressly stated.

Access to Awernica does not transfer ownership of the platform or any third-party intellectual property.

Awernica aims to provide a reliable digital service.

Temporary interruptions may occur due to maintenance, technical issues, infrastructure changes or circumstances outside our reasonable control.

Features may be updated, improved or modified as the platform develops.

Material changes affecting paid services will be handled in accordance with the applicable agreement and relevant legal requirements.

You may cancel a subscription in accordance with its applicable cancellation and renewal conditions.

Before deleting a user account or allowing Workspace data to expire, users may request access to or export of their data, subject to applicable legal requirements and the rights of other users or organizations.

Personal information may be retained where necessary to comply with legal obligations, resolve disputes or protect legitimate legal interests.

Further information about data retention and deletion is available in our Privacy Policy.

Awernica provides product information, comparison features and digital tools intended to assist users in exploring security technology.

Users remain responsible for verifying information relevant to their specific technical, operational and security requirements.

To the extent permitted by applicable law, Grovan Tech is not responsible for losses resulting solely from reliance on inaccurate or outdated third-party product information where such information has not been independently verified.

Nothing in these Terms excludes liability or limits rights where doing so would be prohibited by applicable law.

These Terms of Service are governed by Norwegian law, subject to mandatory legal protections applicable to consumers.

If a dispute arises, you may contact Awernica to seek a resolution.

Consumers retain any mandatory rights relating to applicable jurisdiction, complaint procedures and dispute resolution.

Awernica may update these Terms of Service to reflect changes in the platform, subscription offerings or applicable legal requirements.

Material changes affecting existing users will be communicated where required by law or the applicable agreement.

The current version of these Terms will be published on this page with an updated revision date.

For questions about these Terms of Service, subscriptions or your account, please contact: